Bridging the gap – Inclusiveness and diversity through technology

How does technology affect our day to day lives?

Technology has been shaping and transforming our lives ever since the invention of the microchip – in fact some may even argue that it began long before that with the discovery of paper and ink, and others will go as far as to say that even records on stone tablets were probably the first iterations of advancements beginning to mold and determine how our lives would unravel.

But in the 21st century, our advancements are seemingly exponential. Just three decades ago, calling someone from a “car phone” seemed to be the epitome of luxury and wealth – fast forward to 2022, and if you’ve not got a smartphone with 4G you will find yourself struggling to keep up with even the most basic of societal functions.

Keeping up with technology

With technology advancing at such a quick pace, it can seem daunting and sometimes even outright terrifying to stay up to date, but not to worry, as things get more complicated, they also somehow start to get a lot simpler at the same time.

When the pandemic hit, a lot of older adults who were generally at a higher risk and most vulnerable, were suddenly forced to learn how to use smartphones, social media apps, QR codes and networking software to not only keep in touch with loved ones, but to also simply order food and medicines online. For the longest time, technology was viewed as a tool of youth, but that is rapidly changing. There’s a new wave of inclusivity of all generations involved with technology starting with those that came before us when developing technology but even generations that are yet to come. We can make the world a better place by making technology available and more approachable for any person, regardless of their background.

How can businesses like LocalTeam Australia make this happen? How can we start to be more inclusive and help bridge the gap between the tech “savvy” and the tech “challenged”?

Changing leadership styles to promote digital growth

Taking initiative at your workplace to bring together different generations is a great way to start understanding what a diversity of generations expect from their leaders to help avoid fear and confusion in the workplace. Let technology play a pivotal role in helping teams work smarter, faster and more conveniently.

Foster an inclusive environment by creating a collaborative culture when adopting new technology

It may not appear so at first glance, but diversity and inclusion are directly related to technology.

Technology that we develop can only be as diverse as the people creating it. As with any industry, there needs to be an awareness of other people’s problems before we are able to develop solutions for them. Opening up the conversation for all, enables an inclusive and diverse culture helping to bridge generations through digital experiences.

Develop or outsource education and training programs that help different generations grow

Change is constant – technology will keep evolving and we have to evolve along with it or we run the risk of losing relevance, or wasting productivity time.

Developing and growing in technological strategies can mean including a gamut of experiences such as the inclusion of on-site as well as e-learning, while also creating a space for immediate conversation and questioning. This makes all types of information accessible to various individuals. It allows people to learn in the best method, environment and pace. Some learners are kinaesthetic, some are auditory, some are visual and some are reading and writing – a mix of people learning together, especially a mix of different generations and learning style, creates great opportunity for diversity and bridging generational gaps with technology.

Create an environment where employees are incentivised to experiment, learn and adopt new technologies in order to narrow the digital gap. This eventually leads to both personal and professional development followed by overall stronger organisational growth.

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